can I use data on both lines?
no, you cannot. You may only use data on one line at a time...
can I put regular ALIV plans on an eSIM?
yes, you can.
how do I set up an eSIM?
Using an iPhone: + Select your rate plan and features + Go to Settings, then Cellular...
what happens if I am switching to a new device?
if you are switching to a new phone you will need to visit an...
how much does an eSIM cost?
eSIMs cost the same as a physical ALIV sim.
what devices are compatible with eSIMs?
iPhone XS, iPhone XS Max, iPhone XR, or later with iOS 12.1 or later.
what is an ALIV eSIM?
An eSIM is a digital SIM card embedded into your device. A SIM card...
is there a pdf or link that shows costs of all phones (regular price)
You can see all phone prices on https://www.bealiv.com/shop/phones
when does the BYOD promotion end?
December 31, 2020.
can I pay by credit card?
Yes, you can pay by credit card.
what do I need?
Customers will need an unlocked and GSM-compatible phone (Band 4 or 13 required) and...
who can participate in the BYOD Device?
Post-paid porting BTC customers.
What type of handsets do you have on offer?
We offer a full range of cutting edge smartphones at our retail locations.
will there be online assistance?
Live Chat has officially launched. You can connect with a customer care agent online...
will I be able to update my personal information online?
No. Please call toll free on 1 (242) 300-2548 and a member of the...
what do I do if my voice service isn't working?
Ensure that your device has an active plan or balance. If there is an...