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Here are some questions that we get asked a lot

How do I check my account balance?

You can check your balance via the ALIV app on your phone, bealiv.com, calling 611, and using the short code *201# .

How do I check my data usage?

You check your data usage on the MyALIV app and on bealiv.com. You can also call our care team on 1 (242) 300-2548.

How do I check my minute usage?

You check your data usage on the MyALIV app and on bealiv.com. You can also call our care team on 1 (242) 300-2548.

What type of services does ALIV offer?

We are selling contract-free consumer plans to suit every pocket from our launch. In early 2017, we will launch business plans with contracts.

How do I call customer care?

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

phone and tablet guides

Samsung S7/S7 edge/Galaxy J2 Prime


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iPhone SE/6S/6S Plus


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Huawei Y3 II


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