what is ALIV’s data speed during off-peak hours?
During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of...
what is ALIV’s data speed during peak hours?
During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of...
how do I turn off data roaming on my phone?
For Android Instructions Setting -> More -> cellular Networks - >Data Roaming Disable/off For...
how do I set up mobile hotspot on my phone?
For Android Instructions: Setting -> More -> Tethering & Portable Hotspot Portable Wi-Fi Hotspot...
how do I set the APN on my phone?
For Android: Instructions: Setting -> More -> Cellular Networks - >Access Point Name Add/New...
can I buy an unlocked phone from the internet and use it?
Yes. However, customers must have a compatible LTE band 13 device. To check compatibility,...
how many GB can a phone hold?
The ALIV devices will have storage ranging from 8GB to 128GB. This of course...
I am currently a BTC customer. Can I use my current device when I become an ALIV subscriber?
ALIV has an LTE network that supports Band 13 and Band 4 technology. If...
what is the difference between 3G and LTE?
3G is an older technology that provides voice and data services. 4G LTE is...