can I delete my eSIM?
you can delete your eSIM from your phone through the phone settings, or by...
when I upgrade my device, how do I transfer my eSIM to the new phone?
you must visit an ALIV store if you upgrade your device.
will my eSIM work while roaming?
yes, your eSIM is compatible for roaming in most destinations, such as the USA...
can I use an Aliv eSIM at the same time as a physical SIM from another carrier?
Yes, if your device is unlocked you may use an eSIM with a physical...
can I transfer my existing number from a physical sim to an eSIM?
yes, you will need to visit an Aliv store. Your physical SIM will no...
can I use data on both lines?
no, you cannot. You may only use data on one line at a time...
can I put regular ALIV plans on an eSIM?
yes, you can.
how do I set up an eSIM?
Using an iPhone: + Select your rate plan and features + Go to Settings, then Cellular...
what happens if I am switching to a new device?
if you are switching to a new phone you will need to visit an...
how much does an eSIM cost?
eSIMs cost the same as a physical ALIV sim.
what devices are compatible with eSIMs?
iPhone XS, iPhone XS Max, iPhone XR, or later with iOS 12.1 or later.
what is an ALIV eSIM?
An eSIM is a digital SIM card embedded into your device. A SIM card...