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Anyone can purchase a MiFi plan.

Yes, you can pay by credit card to purchase any plan through your MyAliv app.

There is no deposit required for postpaid or prepaid.

The postpaid contract term is one (1) year.

You can purchase a MiFi device at any ALIV location.

Your data doesn't roll over, but we offer a variety of packages to suit your pocket.

You can connect up to five (5) devices for the Alcatel Linkzone and up to fifteen (15) devices for the Alcatel Hub.

No. the device can only be used within The Bahamas.

Fair usage is a policy that allows our customers choice when selecting their MiFi plans. Customers can choose a plan based on their speed and data needs. Our fair usage policy allows Aliv to guarantee an optimal connected experience across our reliable and fast LTE network. When you reach the fair usage of your plan, you may experience reduced speeds.

Our policy is in line with common industry standards for network management, which are designed to optimize network performance and service. every wireless provider maintains policies that help manage network traffic.

Yes, your plan is unlimited data-you never get charged for overages. however, you may experience reduced speeds once you have hit fair usage- check your plan details to determine what your fair usage policy is.

The actual speeds may vary depending on your location and the number of people using the network at the same time. however, speeds may drop down to 256KBs.

Sign-in to your MyAliv app and look up your data usage summary.

Monitor your data usage through your MyAliv app. Make sure to disconnect devices when not in use and periodically check only devices in use are connected.

Yes, you can increase your fair usage up to 200GB. Simply visit any of our ALIV stores, log-in to the MyAliv app or visit by upgrading your plan.


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