Roaming Tips

Pre-travel Tips

Prepaid

• Top up your account to ensure you have enough credit to purchase a prepaid roaming add on starting at $20. We also offer roaming plans tailored for travel to the US, Canada and Caribbean destinations starting at just $25.

• Purchase a prepaid roaming plan via the MyAliv App or website.

Postpaid

• Check roam free allocations or buy a postpaid add on starting at just $18.

• Purchase postpaid roaming add-ons via the MyAliv App or portal.

Arrival Tips

To minimize network challenges while roaming, follow these instructions on your device after arrival:

iOS

Android

Roaming Settings Assistant

Find the best network settings for your destination. Enter your destination country and preferred mobile operator (as selected in your cellular/connection settings after arrival).

Results

Roaming Service Capability
Country	Operator	Voice & SMS (GSM)	GPRS (Data)	3G	LTE	VoLTE	5G

Quick Tips & Resources

Managing Your Usage While Roaming

Update your call settings before you travel. Some networks use VoLTE, check mobile Service Settings to enable.

Start ALL calls with “+” followed by the country code (e.g., +1 for The Bahamas or the U.S.

Keep Data on – check in. Use your plan for essentials like maps, ride apps, booking, browsing. Disable Mobile Data only when not in use to avoid background usage.

Use the MyAliv App to monitor your roaming minutes, data, and alerts in real time.

Still have more questions?

Need customer care help?

WhatsApp or Call: 242-801-ROAM (7626)
Email: customercare@bealiv.com