wireless/broadband FAQs

If you are having issues you can read the “setting up MiFi device manual”. If your issue persists, call 611 or 300.2548.

Your device is under warranty for ninety 90. days.

No, ALIV medium sims are to be used only.

Maximum of five 5. persons can use the ALIVGO.
Maximum of fifteen 15. persons can use the ALIVSOHO.

You must purchase the monthly MiFi $75 plan.

No, you cannot make calls or texts, the sim is for data usage only.

You will need to sign and agree to the terms & conditions.

You will have full use of the device in accordance with the terms & conditions for 2 years with no upfront cost. The plan is $75 plus VAT.

Aliv provides wireless broadband services following the guidelines set out in the terms & conditions.

ALIVGO is a compact yet powerful portable MiFi device.

ALIV SOHO is a powerful portable WiFi device that can be used in the home or business establishment