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support

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Here are some questions that we get asked a lot

account information

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

ALIV App

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

careers

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

ALIV services

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

customer service

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

pricing

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

roaming

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

handsets

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

technical

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

top up

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ

eSIM

No. Customers must be careful as there is no reversal option.

Category: Top Up FAQ

No, we don’t

Category: Top Up FAQ

No, we do not

Category: Top Up FAQ

No, only the authorized cardholder can buy and pay for ALIV products and services.

Category: Top Up FAQ

For top-up through the app the minimum amount is $2, everywhere else there is no minimum.

Category: Top Up FAQ

For top-up through the app the maximum amount is $150, everywhere else there is no maximum.

Category: Top Up FAQ

You can buy top-up at our retail stores, local top-up distributor locations, through the MyALIV app, and bealiv.com. You can also buy top-up by calling 611.

Category: Top Up FAQ

Dial *200#

Category: Top Up FAQ