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account information

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

ALIV App

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

careers

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

ALIV services

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

customer service

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

pricing

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

roaming

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

handsets

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

technical

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

top up

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ

eSIM

During the off-peak hours customers can expect: Upload speeds 4Mbps and Download speeds of 13Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

During the peak hours customers can expect: Upload speeds 3Mbps and Download speeds of 5Mbps. These are subject to geographic loaction.

Mbps = megabits per second

Category: Technical FAQ

For Android

Instructions

Setting -> More -> cellular Networks – >Data Roaming Disable/off

For iPhone

Instructions

Setting -> Cellular -> Cellular Data Options-> Data Roaming – off

Category: Technical FAQ

For Android

Instructions:

Setting -> More -> Tethering & Portable Hotspot

Portable Wi-Fi Hotspot – ON

For iPhone

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Personal Hotspot

APN: pda.newcomobile.com

Setting -> Personal Hotspot ->Turn on Hotspot

Category: Technical FAQ

For Android:

Instructions:

Setting -> More -> Cellular Networks – >Access Point Name

Add/New
Name : ALIV

APN : pda.newcomobile.com

SaveEnsure that the new APN is selected.

For iPhone:

Instructions:

Setting -> Cellular -> Cellular Data Options-> Cellular Data Network

Cellular Data

APN: pda.newcomobile.com

To improve the browsing experience ALIV recommends changing the network type to LTE.
Instructions: Setting -> Cellular -> Cellular Data Options-> Voice & Data ->Select: LTE

Category: Technical FAQ

Yes. However, customers must have a compatible LTE band 13 device. To check compatibility, please search online at www.gsmarena.com for your device’s compatibility with Band 13.

Category: Technical FAQ

The ALIV devices will have storage ranging from 8GB to 128GB. This of course is subject to the respective manufacturer, e.g. Apple, Samsung etc.

Category: Technical FAQ

ALIV has an LTE network that supports Band 13 and Band 4 technology. If you have device that supports this technology, and it is unlocked, you can use your current device. To check compatibility, please search on line at www.gsmarena.com for your devices compatibility with Band 13.

Category: Technical FAQ

3G is an older technology that provides voice and data services. 4G LTE is a more modern technology that provides better data speeds and therefore a better user experience for you.

Category: Technical FAQ