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support

still with you

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Here are some questions that we get asked a lot

account information

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

ALIV App

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

careers

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

ALIV services

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

customer service

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

pricing

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

roaming

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

handsets

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

technical

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

top up

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .

eSIM

You check your data usage on the MyALIV app. You can also call our care team at 611.

If you have an ALIV number, you can dial 611. If you’re calling from a landline or a BTC number, please dial 1 (242) 300-2548.

You check your data usage on the MyALIV app. You can also call our care team at 611.

You can check your balance via the MyAliv app on your phone, calling 611, and using the short code *201# .