Active ALIV prepaid and postpaid subscribers who purchase select plans or monthly subscriptions earned zero-rated WhatsApp data in addition to the plan’s set data allocation.

No; your device brand or model do not impact eligibility.

To activate zero-rated WhatsApp, you need to purchase an eligible plan or postpaid subscription through authorized channels such as the MyALIV app, bealiv.com, Kiosk, retail store or ALIV mobile van.

Zero-rated WhatsApp can only be for the following WhatsApp voice calls, video calls, text messages, media (videos, images and audio). There may be restrictions on the amount of data allocated for these specific functions based on your plan.

Yes, you can use zero-rated WhatsApp data to download media such as images, videos, and voice notes. However, the amount of data allocated for media downloads may be limited based on your plan.

Zero-rated WhatsApp can only be used within The Bahamas on the ALIV network. To purchase or learn more about ALIV roaming data plans visit https://www.bealiv.com/roaming

If you used 100% of your allocated zero-rated WhatsApp data, any additional WhatsApp usage will be deducted from your active plan’s data allowance.

Data add-ons can be purchased in the MyALIV app or bealiv.com once a prepaid plan is active or the postpaid account is in good standing.

Yes. Zero-rated data is available in select plans. Prior to purchase, check the plan’s description to see if the plan contains zero-rated data allocations