fair use policy
This Fair Use Policy (“Policy”) relates to Your use of our Mobile Services. It is designed to make sure We can give You Services that are great value, fast and reliable. This Policy applies, but is not limited, to all Services offered by Us. This also includes such other Services that We might add in the future.
By using Our services, You agree to comply with this Policy and remain responsible to comply with it. You must make sure that any use of the Services, by Yourself or anyone else via Your account, complies with this Policy. You are responsible for all use of the Services through Your account and for any breach of this Policy whether an unacceptable use occurs or is attempted, whether You knew or should have known about it, whether or not You carried out or attempted the unacceptable use alone, contributed to or acted with others or allowed any unacceptable use to occur by omission. You agree that We are not responsible for any of Your activities in using Our network and/or Services.
We may change or modify this Policy at any time. The changes to this Policy will be posted on Our Website atwww.bealiv.com. Please check Our Website periodically for any revisions to this Policy. If We make any material changes to this Policy, We will give You thirty (30) days’ notice. You acknowledge and agree that Your access to Our Website and Your use of Our services following any posted changes to the Policy indicate Your acceptance of such changes.
Excessive Network Usage
Our services are for normal person to person use from your phone and are subject to Your acceptance of Our standard terms and conditions for monthly services. We monitor use in accordance with those terms and conditions. If you exceed more than 100GB in any month on a 30 day unlimited plan or more than 30GB in any week on a 7 day plan, We reserve the right to throttle or reduce the speed available to You, and We may also suspend Your services. If We discover that You talk for more than 7,500 minutes or send more than 4,500 text messages per month, We reserve the right to restrict Your access to calls and We may suspend Your services. Our Fair Use Policy also restricts calls and texts to no more than two hundred (200) different numbers in one month. Further, calls are restricted to a maximum of two (2) hours per call. Once a call has reached two (2) hours, it will be automatically disconnected. However, You will be able to dial the same number straight away.
Out of Plan Rates*
- 20 cents per minute – outbound calls to The Bahamas, Canada and USA (mobile & landlines)
- 5 cents per text
- All incoming calls are free
- Free to call Customer Care in The Bahamas
- No data without a plan
- Select apps free (MyAliv)
Standard Intl. Rates* (no add-ons)
Haiti & Jamaica $0.37/min.
Rest of World $0.70/min.
Local consists of The Bahamas, USA, Canada.
Caribbean consists of Anguilla, Antigua and Barbuda, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Dominica, Dominican Republic, French Guiana, Grenada, Guyana, Montserrat, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Maarten, St. Vincent and The Grenadines, Surinam, Trinidad and Tobago, Turks and Caicos Islands, U.S. Virgin Islands.
Europe consists of Austria, Belgium , Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
Rest of World consists of everything else not included in local, Caribbean and European countries.
Standard Roaming Rates* (no roaming, add-on purchased)
Anguilla, Antigua, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Dominica, El Salvador, French West Indies - ( French Guiana/ Guadeloupe/ French St. Maarten), Grenada, Guyana, Haiti, Jamaica, Montserrat, Panama, St. Kitts, St. Lucia, St. Vincent, Suriname, Trinidad, Turks & Caicos
Haiti and Suriname (Digicel) rate to make calls in roaming country and to call home will be $0.50.