ALIV Services

Does ALIV offer data?

How do I purchase a plan?

Where do I get a SIM?

Prepaid Plans Service

Why is Aliv launching new Prepaid plans?

How are the new plans different from the old prepaid plans?

What is the Fair Usage Policy for unlimited plan allocations?

Where can I purchase the new prepaid plans?

eSIM

What is an eSIM?

Benefits of an eSIM?

Where do I purchase an eSIM?

Activate an eSIM with ALIV?

Broadband

What is a Wireless Broadband Device?

How much does it cost?

Do I have to sign a contract?

Customer Services

If I purchase a smartphone from ALIV and it malfunctions where do I go for repairs?

What are the opening hours for ALIV head office in Nassau?

What is the main contact number for ALIV?

All Customer Services Topics

MiFi

What is MiFi?

Who can purchase a MiFi plan?

Can I pay by credit card?

Roaming

Is roaming available?

How do I set up roaming when I land?

How to I activate roaming?

Ring

How does Ring products work?

Do I need a subscription to use Ring?

What types of Ring Protect Plans are available?

Technical

What is the difference between 3G and LTE?

I am currently a BTC Customer. Can I use my current device when I become an ALIV subscriber?

How many GB can a phone hold?

ALIV App

Does ALIV offer data?

How do I purchase a plan?

Where do I get a SIM?

Extra

What is zero rated WhatsApp?

Who is eligible for zero rated WhatsApp?

How do I activate zero rated WhatsApp?