Who do I contact should I have any concerns?
We’re always here for you. You can call us. You can message us. You...
When will FTTH be available in my area?
AlivFibr will be rolled out in a phased approach. Sign up on www.bealiv.com/fibr to...
Can gated communities subscribe to these new ALIVFibr services?
Yes, HOAs can contact us to discuss FTTH opportunities: ● Phone: 601-8992 ● WhatsApp:...
How do I sign up for FTTH offered by AlivFibr?
Sign up on www.bealiv.com/fibr to get started or email us at sales@alivfibr.com.
Will AlivFibr technicians need to enter my home?
Yes. REV technicians and/or authorized contractors will need to enter your home to install...
What are the benefits of AlivFibr Phone?
t are the benefits of AlivFibr Phone? Unlimited Calls to Local & International Destinations:...
Are Streaming Apps free on AlivFibr TV?
Paid streaming apps are not free on AlivFibr TV. A current streaming app subscription...
What are the benefits of AlivFIBR Tv?
Watch your favorite shows and stay in the know with 170+ channels on AlivFibrTV...
What are the benefits of ALIVFibr broadband?
Our AlivFibr broadband is designed with the future in mind. Really Fast! - Up...
What will this upgrade cost?
This upgrade will result in a nominal increase to your monthly fees of about...
Will the ONT device still operate during a power outage?
Yes. Electricity is a required component, however the ONT device has a battery backup...
What is an ONT?
The Optical Network Terminal (ONT) is a device that will need to be placed...
Will I need to purchase a new television or computer?
It really depends on the type of equipment that you currently have. Computers and...
Is AlivFibr better than coaxial?
Simply put, absolutely! The main reason for this difference lies with the fact that...
Is AlivFibr a new technology?
Fibre to the Home is a new technology to many providers, but not to...
auto-renew policy
You can stop the auto renew via the MyAliv App at any time between...