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the ABC archive

the articles that can help shape your business


keeping your guests happy: 5 tips for great customer service

by Alan Bates, Chief ALIV Partner

  • customer service

Customer satisfaction has always been a priority for business owners, but it’s especially crucial now, given the influence of reviews and personals recommendations.


how to create great company culture

by Damian Blackburn, Chief ALIV Officer

  • culture

Time to think about what sort of company you want.


interview techniques to help hire the right candidate

by Diana Sands, Public Relations Manager

  • human resources

Make sure you get the right person for the job!


10 reasons why your business should be using social media

by Norman Lightbourne, Social Marketing Executive

  • digital marketing
  • social media

With more and more people now owning smartphones & gaining fast speed internet access, you might want to consider bringing your brand into the digital world.