“Aliv January Campaign 2018 - CASHBACK” FAQs

1)    What is the “Aliv January Campaign 2018 - CASHBACK” promotion?
The “Aliv January Campaign 2018 - CASHBACK” promotion is an ALIV campaign incentive Aliv subscribers. With this promotion Aliv subscribers will be credited cashback into their main wallet according to the plan they purchase with a credit or debit card only.

2)    Who is the organizer and host of “Aliv January Campaign 2018 - CASHBACK” promotion?
ALIV is responsible for organizing and hosting “Aliv January Campaign 2018 – CASHBACK” promotion.

3)    How can customer participate in this promotion?
Customers who buy any Aliv plan specified in the promotion, during the promotion period automatically enjoy the promotion.

4)    What is the promotion period?
The promotion begins 12:00 a.m. January 1, 2018 and ends 11:59 p.m. January 31, 2018. Be Aliv Limited reserves the right to change or end the promotion at any time. 

5)    Who can participate in this promotion?
The promotion is open to all Aliv customers with a credit or debit card.  

6)    Which plans are included in this promotion?
The freedom5, freedom10, freedom20, freedom30, liberty50, libery75, liberty120, liberty175 plans are included in this promotion.

7)    Where can customers buy an Aliv plan?
Customers can buy Aliv plans anywhere Aliv is sold:
-    Bealiv.com
-    MyAliv app
-    *200# or 611 on Aliv Handsets
-    Aliv locations, authorized dealers and resellers

8)    How many purchases can a customer make for this promotion?
Subscribers can purchase as many plans as they would like with their credit or debit card only but will only be able to use one plan at a time. After the current plan expires the subscriber would then be able to use any new plan purchased.

9)    What will customers get with their purchase of an Aliv plan?
Once customers purchase a plan with their credit or debit card, they will receive the standard allowance of talk minutes, text and data included in the plan purchased plus additional cashback added to their main wallet according to the following:
-    Aliv customers who purchase the freedom5 plan will automatically be credited into their main wallet $2 free 
-    Aliv customers who purchase the freedom10 plan will automatically be credited into their main wallet $2 free 
-    Aliv customers who purchase the freedom20 plan will automatically be credited into their main wallet $2 free 
-    Aliv customers who purchase the freedom30 plan will automatically be credited into their main wallet $2 free 
-    Aliv customers who purchase the liberty50 plan will automatically be credited into their main wallet $10 free 
-    Aliv customers who purchase the liberty75 plan will automatically be credited into their main wallet $10 free 
-    Aliv customers who purchase the liberty120 plan will automatically be credited into their main wallet $10 free 
-    Aliv customers who purchase the liberty175 plan will automatically be credited into their main wallet $10 free 

10)    When will customers be allowed to use their cashback?
Eligible Aliv subscribers will be able to use their cashback immediately after purchasing an eligible plan.

11)    Where must a customer purchase a plan to enjoy this promotion?
There is no specific location for customers to purchase plans for this promotion. Customers can purchase plans anywhere Aliv plans are sold with their credit or debit card only.
12)    Is roaming included in this promotion?
No. Roaming is not a part of this promotion so Aliv subscribers will still need to have money in their wallet to roam. However, customers can use the cashback applied to their wallet for roaming.
13)    Will customers be able to exchange the cashback mentioned in the promotion for cash, products, or services? 
The cashback mentioned in the promotion can be used toward the purchase of Aliv plans, top-up or roaming.